✨ About The Role
- This role involves providing accurate and timely HR transactional support to employees, managers, and HR professionals.
- Responsibilities include responding to HR inquiries, managing requests, and ensuring compliance with established policies and procedures.
- The position requires the use of a case management system to meet defined Service Level Agreements (SLAs).
- The successful candidate will be expected to prepare operational reports and identify areas for process improvement.
- Collaboration within a team environment to resolve customer questions or issues in a broad range of HR matters is essential.
âš¡ Requirements
- A bachelor's degree in a related discipline is required, along with over 6 years of relevant Global/US HR operations experience.
- The ideal candidate should have prior experience managing high-volume HR requests and data administration.
- Proficiency in managing data within HRIS systems is essential, with a preference for experience using Workday or Ev5.
- A proactive attitude and the ability to take initiative are crucial for success in this role.
- Strong organizational, analytical, and problem-solving skills are necessary to effectively prioritize assignments and manage tasks.