Quality Technician

Quality Technician

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!

Job Summary

We are seeking a Quality Technician to support our daily manufacturing operations. This role helps ensure every product meets our quality standards by supporting the systems that keep our output consistent for customers. The Quality Technician will work closely with on-site Quality, Production, and Engineering teams to identify issues, assist with corrective actions, and reduce variation in our processes. This position plays a key role in maintaining reliable, repeatable production and ensuring compliance with both customer and internal standards.

What You'll Do

• Perform routine quality checks, measurements, and visual inspections to ensure products create exceptional experiences for our customers
• Support on-site manufacturing quality process control activities and maintain accurate documentation
• Assist in maintaining quality records, equipment logs, and inspection documentation to support consistent production and compliance
• Work directly with local Production, QA, and Engineering teams to provide data and observations during root cause analysis (RCA/CAPA) efforts
• Monitor visual and dimensional product characteristics, especially color consistency, and promptly communicate discrepancies to supervisors
• Collect, organize, and report quality and process data for trend analysis and continuous improvement

What You'll Need To Have

Required:

• Associate degree in a technical field or equivalent hands-on experience in quality
• 1 - 3 years of experience in a production, quality, or manufacturing support role
• Working knowledge of basic quality tools (control charts, check sheets, 5 Whys, basic FMEA concepts)
• Ability to perform accurate measurements, visual inspections, and data collection
• Proficiency with Google Sheets/Excel and basic data analysis techniques
• Strong attention to detail, communication, and teamwork skills
• Comfortable working in a fast-paced manufacturing environment

Preferred:

• Experience with visually critical characteristics such as color consistency
• Exposure to quality audits, feedback loops, or process verification activities
• Familiarity with ISO standards or retail/consumer product compliance
• Experience in wholesale, retail, or direct-to-consumer manufacturing environments

Compensation

• $75,000-$92,000 CAD annual salary range (depending on location and experience)

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.