Supervise and coordinate daily shipping and outbound distribution activities
Manage, train, schedule, and evaluate shipping team members
Ensure accurate order fulfillment, packaging, labeling, and documentation
Monitor shipping schedules to meet retail store and customer delivery deadlines
Coordinate with carriers, transportation partners, and internal departments
Resolve shipping issues such as delays, shortages, or damaged goods
Maintain compliance with safety, quality, and regulatory standards
Track shipping performance metrics and prepare operational reports
Optimize shipping processes to improve efficiency and reduce costs
Prepare and execute daily replenishment requirements
Maintain inventory accuracy during outbound processing
High school diploma or equivalent (Associate's or Bachelor's degree preferred)
3–5 years of experience in warehouse, shipping, or distribution operations
Previous supervisory or leadership experience mandatory
Knowledge of shipping systems, warehouse management systems (WMS), and logistics processes
Familiarity with retail and web distribution and carrier requirements
Strong organizational and problem-solving skills
Ability to work in a fast-paced environment and meet deadlines
Leadership and team management
Attention to detail and accuracy
Communication and coordination
Time management and multitasking
Basic computer and data entry skills
Knowledge of safety procedures and best practices
Distribution center or warehouse setting
May require standing, walking, lifting, and operating warehouse equipment
Flexible schedule, including evenings, weekends, or holidays as needed