View All Jobs 482
CRM Operations Manager
Own the end-to-end development and deployment of innovative CRM campaigns.
Los Angeles
Mid-Level
$110,000 - 125,000 USD / year
2 weeks ago
Skims
A clothing brand that offers comfortable and inclusive undergarments and loungewear for women.
9 Similar Jobs at Skims
✨ About The Role
- The CRM Operations Manager will be responsible for the end-to-end development and deployment of CRM campaigns, ensuring adherence to business rules and coding best practices.
- This role involves leading the architecture of CRM solutions across various campaigns, triggers, and flows, integrating cutting-edge technologies and industry best practices.
- The individual will bring dynamic content and personalization to life across all CRM touchpoints based on outlined business rules and campaign objectives.
- Conducting thorough quality assurance testing of campaigns will be a key responsibility, requiring close collaboration with team members and agency partners.
- The role serves as a subject matter expert in CRM program architecture, providing guidance on code structure and best practices to ensure consistency and high-quality output.
âš¡ Requirements
- The ideal candidate will have over 5 years of experience in HTML or front-end development, demonstrating a strong understanding of mobile-first and responsive coding.
- A detail-oriented individual with a keen eye for accuracy will thrive in this role, managing complex tasks with precision and efficiency.
- The successful candidate will possess strategic thinking and problem-solving abilities, with a proven track record of delivering innovative solutions to complex business challenges.
- Strong project management skills are essential, as the role requires collaboration across multiple teams and time zones in an agile environment.
- Proficiency in HTML, CSS, JSON, and familiarity with AMPscript, REST/SOAP API, and SQL will be crucial for executing the responsibilities of this position.
About Skims
A clothing brand that offers comfortable and inclusive undergarments and loungewear for women.