✨ About The Role
- The Operations Analyst will monitor daily outbound order activity and inventory movements related to inventory, returns, and cycle counts.
- Responsibilities include managing order escalations, analyzing DC-SLA performance, and maintaining internal SOP documentation.
- The role requires developing KPIs for daily tracking of order activity and inventory cycle counts.
- The candidate will work within department-assigned budgets to identify opportunities for improvement in order handling.
- The position is based in the Los Angeles office and requires onsite presence four days a week.
âš¡ Requirements
- The ideal candidate will have a bachelor's degree and at least 5 years of consecutive experience in operations management or supply chain management, preferably in the fashion industry.
- Strong leadership and motivational skills are essential for managing teams and facilitating a positive work environment.
- Excellent verbal and written communication skills are necessary to effectively collaborate with cross-functional teams and address customer service escalations.
- Proficiency in Microsoft Excel and other reporting tools is crucial for analyzing data and developing actionable insights.
- The candidate should be flexible and thrive in fast-paced environments, demonstrating a goal-oriented mindset.