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Av Operations Technician
Research and implement new audiovisual collaboration tools to enhance company productivity.
Los Angeles
Junior
2 weeks ago
Snap Inc.
Snap Inc. is a technology company that focuses on camera and social media products.
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✨ About The Role
- The AV Operations Technician will be responsible for maintaining collaborative video services and AV technologies in conference rooms globally.
- The role involves working directly with service providers to track bugs and system malfunctions, ensuring strong documentation for team awareness.
- The technician will oversee both planned and unplanned meetings, coordinating requirements and providing administrative support.
- Researching and suggesting new audiovisual collaboration tools to enhance company productivity will be a key responsibility.
- The technician will act as the main point of contact for managing service outages and high-priority escalations, including triage outside of business hours.
âš¡ Requirements
- The ideal candidate will have at least 2 years of experience in an AV support role, demonstrating a solid understanding of audiovisual technologies.
- A background in customer support within a technical environment is essential, with a minimum of 1 year of experience.
- Strong interpersonal skills are necessary for effective communication and relationship-building with clients and team members.
- The candidate should possess a keen interest in technology and AV equipment, showcasing a proactive approach to learning and problem-solving.
- Proven ability to manage multiple tasks and adapt to changing priorities will be crucial for success in this role.
About Snap Inc.
Snap Inc. is a technology company that focuses on camera and social media products.