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Content Moderation Operations Specialist
Project manage key moderation initiatives to enhance user safety and content quality.
London
Mid-Level
3 days ago
Snap Inc.
Snap Inc. is a technology company that focuses on camera and social media products.
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✨ About The Role
- The Content Moderation Operations Specialist will review content submissions to ensure compliance with community guidelines and policies.
- The role involves assessing safety incident reports and taking appropriate actions according to operational policies and procedures.
- The specialist will conduct regular quality audits and drive quality management activities to maintain high standards.
- Data and analytical tools will be utilized to identify new issues and trends, contributing to decision-making and management reporting.
- The position requires project management of key moderation and product initiatives, often under tight deadlines and shifting priorities.
- The specialist will also review team members' work, create and deliver training, and provide constructive feedback.
- The role includes serving as a consultative partner with vendor teams on policy, quality, and operational matters.
âš¡ Requirements
- The ideal candidate will have excellent writing and verbal communication skills, enabling them to articulate policies and guidelines clearly.
- A meticulous attention to detail is essential, particularly in policy enforcement and content moderation.
- Experience managing multiple global projects and collaborating with cross-functional stakeholders is crucial for success in this role.
- Strong data analytics skills are necessary to identify trends and drive decision-making effectively.
- The candidate should possess great judgment and problem-solving abilities, both independently and in collaboration with peers.
- A passion for Snapchat, content, and online safety will drive the candidate's commitment to maintaining a safe user experience.
- A bachelor's degree or equivalent work experience is required for this position.
About Snap Inc.
Snap Inc. is a technology company that focuses on camera and social media products.