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IT Operations Specialist
Support the onboarding and offboarding processes for Snap employees to ensure day 1 success.
London
Junior
1 week ago
Snap Inc.
Snap Inc. is a technology company that focuses on camera and social media products.
Job is no longer active
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✨ About The Role
- The IT Operations Specialist will work closely with the Information Technology team to expand Snap Inc.'s global IT presence.
- Responsibilities include providing on-site IT support and utilizing remote tools to assist users.
- The role involves documenting, tracking, and monitoring customer problems to ensure timely resolution.
- The specialist will support the onboarding and offboarding processes for Snap employees to ensure a smooth transition.
- Maintaining an inventory of IT equipment and ensuring compliance with Snap's standards is a key responsibility.
âš¡ Requirements
- The ideal candidate should have at least 3 years of experience in IT support, demonstrating a solid foundation in troubleshooting both Mac and Windows systems.
- A strong focus on customer service is essential, as the role requires providing excellent support to global customers and business partners.
- The candidate should possess exceptional problem-solving skills and the ability to prioritize multiple requests effectively.
- Excellent interpersonal skills are necessary to maintain relationships with team members and vendors across different regions.
- A detail-oriented and process-driven mindset will help in documenting and tracking customer problems efficiently.
IT Operations Specialist
London
Operations
Job is no longer active
About Snap Inc.
Snap Inc. is a technology company that focuses on camera and social media products.