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Lead, Proactive Trust & Safety Operations

Conduct deep investigations into sensitive content violations to enhance user safety on Snapchat.
SeattleNew York
Mid-Level
1 month ago
Snap Inc.

Snap Inc.

Snap Inc. is a technology company that focuses on camera and social media products.

✨ About The Role

- The Lead will be responsible for conducting deep dive investigations into violations of community guidelines and terms of service. - This role involves identifying trends and patterns from various data sources to propose safety solutions. - The candidate will become a subject matter expert in various abuse areas, including sensitive content. - The Lead will support ad hoc safety-related projects as needed, balancing business needs with technical constraints. - Training and development of other Trust & Safety team members will be part of the responsibilities.

âš¡ Requirements

- The ideal candidate will have experience in content moderation and a strong understanding of community guidelines and terms of service. - A proven ability to conduct thorough and objective investigations into violations is essential for success in this role. - Strong analytical skills are necessary, particularly in working with large and complex data sets to derive actionable insights. - The candidate should be comfortable working under pressure and managing multiple projects simultaneously. - Excellent verbal and written communication skills are crucial for effectively collaborating with cross-functional teams.
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Lead, Proactive Trust & Safety Operations
SeattleNew York
Operations
About Snap Inc.
Snap Inc. is a technology company that focuses on camera and social media products.