Manager, Production Operations

Production Manager

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

The Spectacles team is pushing the boundaries of technology to bring people closer together in the real world. Our fifth-generation Spectacles, powered by Snap OS, showcase how standalone, see-through AR glasses make playing, learning, and working better together.

What you'll do:

• Oversee and manage the Production team on site, running multiple shifts and the Production Engineering Team, ensuring alignment with Snap's overall operational goals.
• Ensure that processes transferring to Production have the necessary MRL/TRL process readiness for a successful implementation into the production flow. Holding to account the Process and Manufacturing teams so they are handing over a Mass Production suitable process.
• Collaborate with Finance/IT/Snap stakeholders to ensure MES/MRP systems are fit for purpose and scalable for manufacturing.
• Ensure end-to-end manufacturing process documentation is in place.
• Lead and mentor the Production Manager and Production Engineering Team, empowering them to successfully execute projects and achieve mass production readiness.
• Set clear objectives and Key Performance Indicators (KPIs) for the team, focusing on system uptime, project delivery, and budget adherence.
• Foster a culture of safety, continuous improvement, and proactive problem-solving within the production operations team.
• Ensure the facility is prepared for increases in production volume and the introduction of new products (NPI).
• Partner with manufacturing and engineering teams to understand future facility requirements and develop a long-term site infrastructure roadmap.
• Guarantee that all utility capacity, facility layouts, and safety systems can support production ramp-up plans.
• Implement and champion production methodologies such as Six Sigma and continuous improvement to optimize processes and drive efficiency.
• Explore and integrate AI for production solutions to enhance predictive maintenance, quality control, and operational intelligence.

Knowledge, Skills & Abilities:

• Ability to stay updated with industry trends and implement cutting-edge technologies.
• Understanding of the key processes in manufacturing, including advanced methodologies like Six Sigma and continuous improvement.
• Excellent negotiation and interpersonal skills.
• Ability to work and influence across teams and manage timelines.
• Being able to balance strategic and tactical responsibilities.
• Passion for problem-solving and driving resolution.
• Flexibility to adapt to dynamic and at times ambiguous environments.
• Good communication skills and ability to work in multilingual and multicultural environments with partners in Asia.
• Strong leadership and management capabilities, with a proven ability to mentor and develop teams.
• Demonstrated capacity for problem-solving, self-direction, time management, and prioritisation.
• Familiarity with AI for production concepts and their application in manufacturing environments.

Minimum Qualifications:

• Preferably Bachelor's Degree in Engineering or equivalent.
• 5+ years of experience working in operations in a Manufacturing environment, with a preference for in-house manufacturing experience.
• Proven experience managing a multidiscipline team of greater than 20 people.

If you have a disability or special need that requires accommodation, please provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!