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Manager, Trust & Safety U.S. Operations
Lead initiatives to enhance user safety and reduce content abuse on Snapchat.
New York
Mid-Level
2 weeks ago
Snap Inc.
Snap Inc. is a technology company that focuses on camera and social media products.
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✨ About The Role
- This role involves leading the East Coast Operations team within the Trust & Safety Global Operations & Enablement team.
- The manager will set strategy and objectives to respond to Snapchatter safety reports and reduce abuse on Snapchat.
- The position requires effective workforce management and capacity planning.
- The manager will collaborate with Engineering on tool enhancements and operational workflows.
- The role includes analyzing Trust & Safety data to identify trends impacting Snapchatters.
âš¡ Requirements
- The ideal candidate will have a background in Trust & Safety, content moderation, or a related field.
- Strong analytical skills are essential, particularly in working with large data sets to solve business problems.
- Experience with project management software, such as JIRA, is preferred.
- The candidate should be detail-oriented with executive maturity and business acumen.
- Proven ability to scale operations and drive operational rigor in a fast-paced environment is crucial.
About Snap Inc.
Snap Inc. is a technology company that focuses on camera and social media products.