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Vendor Operations Lead

Create and implement scalable operational processes for Lenses and Location Moderation globally.
London
Mid-Level
3 weeks ago
Snap Inc.

Snap Inc.

Snap Inc. is a technology company that focuses on camera and social media products.

Job is no longer active
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✨ About The Role

- The Vendor Operations Lead will serve as an expert in globally delivering scaled operations for Lenses and Location Moderation. - The role involves enhancing operational workflows through process improvements and using data to influence decisions. - The candidate will create and deliver training and development to offshore vendor teams. - Ensuring vendor teams meet and exceed their KPIs while aligning with best practices is a key responsibility. - The role requires proactive anticipation of trends and development ahead of new features, proposing changes to existing policies. - Managing vendor escalations and triaging to appropriate stakeholders is part of the job. - The candidate will collaborate with internal and external partners to create a consistent support experience for Snapchat customers.

âš¡ Requirements

- The ideal candidate will have a process-driven mindset with a proven track record of identifying gaps and implementing new processes. - Strong interpersonal skills are essential for collaborating with various team members throughout the company. - Attention to detail is crucial, along with an understanding of mobile advertising delivery processes. - The candidate should be able to work independently while also being a collaborative teammate. - A customer-driven attitude with a passion for supporting Snapchatters is important for success in this role. - The candidate should have a strong analytical background, particularly in working with large data sets to solve business problems. - Experience in scaling sophisticated operations and project management is highly valued.
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Vendor Operations Lead
London
Operations
Job is no longer active
About Snap Inc.
Snap Inc. is a technology company that focuses on camera and social media products.