Systems Administrator Of Product Development Platforms

Systems Administrator of Product Development Platforms

At Sonos, we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

Job Code: SD1215

Part of a global team supporting systems and integrations for product development at Sonos. Support product development teams with MCAD activities and integrations, engaging with Engineering teams including Mechanical, Industrial Design, Transducer, and Packaging. Define best practices in implementing the Sonos business processes. Meet regularly with PD business owners to ensure a Center of Excellence for Teamcenter to ensure all solutions delivered are scalable and are aligned with the business vision of the future. Support stakeholders so that solutions are embraced and adopted easily by the global teams. Leverage existing technology or identify new technologies that can help drive success for Teamcenter at Sonos. Provide global Siemens NX and Teamcenter customer support including training and troubleshooting MCAD issues. Monitor PDM user accounts (internal and external) as needed. Provide onboarding for new hires and training for existing employees requiring MCAD access. Collaborate with team members who support Siemens NX and Arena PLM to drive efficiency and identify training and process gaps amongst users. Understand the business processes and design cycles and artifacts to provide recommendations and implementations for seamless platform integrations for Teamcenter, PLM, and other design software. Engage with internal IT teams and Siemens Support as needed to maintain the Siemens platforms. Engineer methodologies to drive consistency across teams who use MCAD while ensuring data quality and integrity. Engineer new ways to support MCAD users, driving self-help initiatives to ensure a level of support is available at all times for users. Proactively identify potential issues and recommend/implement preventative solutions in Teamcenter. Provide excellent customer service and verbal communication skills to support teams in a global environment.

Education and experience requirements: Bachelor's degree (or foreign equivalent) in Mechanical Engineering, Computer Science, Information Technology, or related field plus 7 years of experience in the offered position or related position.

Special requirements:

• Experience working with Siemens NX and TeamCenter, including administrator experience.
• Experience supporting a global user base with Teamcenter, including day to day technical support, managing bugs and enhancement requests.
• Experience managing external contractors for Teamcenter, including overseeing project timelines, ensuring contractors meet performance standards, coordinating tasks between in-house teams and external resources, and reviewing deliverables to ensure they align with organizational goals.
• Experience with TeamCenter permissions model to support proper access controls by group and roles to provide detailed audits.
• Experience with TeamCenter Access Manager, Workflows, Organizations, Visualization and Classification.
• Knowledge of the mCAD design process and best practices and how PDM supports these processes, including Conceptual Design, Detailed Design, Design Validation and Simulation, Design Review and Approvals.
• Understanding of the data associated with the mCAD process and the importance of data integrity in a system and across systems, including 3D models, 2D drawings, part numbers, part specifications, Bill of Materials, assembly data, tooling data, version history, change requests and Engineering Change Orders, and review and approval records.
• Knowledge of the eCAD and mCAD integration and data exchange with NX.
• Experience with data migration from one PDM to another.
• Knowledge of Windows operating system.
• Experience delivering and maintaining AWS based cloud solutions or other cloud services.
• Experience with collaboration tools, including Atlassian Confluence and issue management tools, including JIRA.
• Experience with Google Suite, Gdrive, and Microsoft Office.

Salary: $129,147 per year.

Location: Sonos, Inc., 2 Avenue de Lafayette, Boston, MA 02111.

If offered employment, must have legal right to work in U.S. Must reference JOB CODE#: SD1215 when applying.