Who we are:
Hi, we’re Supergoop! Since 2005, we’ve been changing the way the world thinks about sunscreen. Today, we’re as committed as ever to creating feel-good sunscreen that you’ll really want to wear. Because protecting your skin’s health is what we’re all about. Every. Single. Day.™
Who You Are:
Supergoop! is seeking a highly motivated and detail-oriented Fulfillment Manager to join our team. You will play a pivotal role in the smooth and efficient fulfillment of all wholesale orders, from collaborating with the sales team to guaranteeing a seamless experience for our partners to oversee the entire fulfillment process. In this position you will report to the Sr. Director, Operations, and will be based out of our San Antonio, TX offices on a hybrid schedule.
Responsibilities:
- Collaborate with the sales team to understand upcoming promotions, new product launches, and any fluctuations in wholesale demand.
- Work closely with demand planning and purchasing teams to analyze demand for wholesale accounts and ensure optimal inventory levels.
- Analyze historical sales data, market trends, and promotional activities to predict future needs for wholesale partners.
- Identify potential stockouts and surpluses, working with purchasing to adjust inventory levels as needed.
- Oversee the entire wholesale fulfillment process, from order receipt to shipment.
- Review wholesale orders and suggest adjustments based on inventory availability, offering alternative fulfillment timelines when necessary.
- Ensure accurate and timely picking, packing, and shipping of orders.
- Maintain clear and concise communication with wholesale partners regarding order status and shipment details.
- Identify and implement process improvements to optimize efficiency and accuracy in the fulfillment process.
- Analyze fulfillment data to identify trends and opportunities for improvement.
Qualifications/Experience:
- Minimum 3-5 years of experience in a wholesale or distribution environment
- Proven track record of successfully managing and optimizing operations
- Strong understanding of warehouse and inventory management principles
- Excellent analytical and problem-solving skills
- Proficiency in warehouse management software
- Experience with shipping carriers and freight forwarding
- Excellent communication, interpersonal, and organizational skills
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Comprehensive Health Benefits
- Generous Paid Time Off Policy
- 401k with Company Match
- Product Discounts
- Employee Referral Program
- Company and Team Off-Sites
EEO Statement:
Supergoop! is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.
Health and Safety Statement:
The health and safety of you and the Supergoop! Team is important to us. Covid-19 vaccination will be required to work in our office.