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Retail Store Manager

Build a high-performing retail team that delivers an exceptional customer experience
Charlotte
Senior
5 hours agoBe an early applicant
Tecovas

Tecovas

Specializes in handcrafted, high-quality Western boots and leather goods at direct-to-consumer prices.

Retail Store Manager

Tecovas was founded with the simple goal of making the world's best western boots, apparel and leather goods - and selling them at a fair price. We are a brand revolutionizing a category and welcoming first-time boot buyers and western enthusiasts alike. Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We're looking for a Full-Time Store Manager to join our team. As a Tecovas Retail Store Manager you will lead and inspire by taking a forward-thinking and Omni channel approach to the retail experience. Through genuine customer service, you will drive sales and create an environment that is engaging and inspiring to the customer.

Responsibilities will include:

  • Leadership & Team Management
  • Customer Experience
  • Visual & Business Operations
  • Communication & Relationships

Qualifications:

  • 5+ years Retail Store Management experience (Multi-Unit Management experience highly desired)
  • Exceptional leadership, selling, and customer service skills
  • Strong organizational skills and attention to detail
  • Strong merchant skills and a history of delivering financial results
  • Proven record of hiring and developing great talent
  • Experienced in coaching, counseling & conflict resolution
  • Independent, proactive, results-driven work ethic
  • Utmost character, honesty, and transparency

Requirements:

  • High School Diploma required (College Degree preferred)
  • Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory.
  • Ability to deliver excellent customer service while implementing loss prevention practices
  • Able to lift up to 30lbs regularly
  • Able to regularly perform store maintenance tasks
  • Must be able to reliably commute to and from the work location
  • Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed

Full-Time Benefits:

  • We offer insurance plans that pay 79-90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents
  • Competitive salary
  • Generous Employee Discount & Free Boots!

About Us:

Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through Tecovas Stores from coast to coast, and select wholesale partners. We're certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we're headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual "on-site" interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try!

We are an Equal Opportunity Employer and we encourage all qualified individuals to apply. Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.

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Retail Store Manager
Charlotte
Operations
About Tecovas
Specializes in handcrafted, high-quality Western boots and leather goods at direct-to-consumer prices.