✨ About The Role
- The Senior Product Designer II will lead the design of onboarding experiences tailored to both dogs and their humans.
- This role involves defining best-in-class customer experiences and shaping the onboarding strategy.
- The designer will craft adaptive experiences while maintaining a consistent brand aesthetic.
- Continuous evaluation and refinement of design processes to improve efficiency will be part of the job.
- The role requires fostering trust and alignment across various departments to ensure seamless implementation of onboarding solutions.
âš¡ Requirements
- The ideal candidate will have a deep understanding of human-centered design principles and customer psychology.
- A successful applicant will possess strong collaboration skills to work effectively with engineers and product managers.
- Experience in service design and creating adaptive experiences across multiple touchpoints is essential.
- The candidate should be comfortable incorporating research insights and usability testing into their design process.
- A proactive approach to knowledge sharing and elevating design thinking across the organization is important.