✨ About The Role
- The Assistant Manager, Quality Assurance will lead the New Jersey Quality team, focusing on adherence to quality standards.
- This role involves managing and reporting on the daily performance of Quality Assurance Associates.
- The position requires collaboration with Receiving and Authentication leaders to address quality concerns and develop action plans.
- The successful candidate will track and maintain quality control and completion rate goals.
- Responsibilities include facilitating calibration and certification programs for Quality Assurance Associates.
âš¡ Requirements
- The ideal candidate will have at least 2 years of experience managing a team of direct reports.
- A successful applicant will demonstrate the ability to lead and motivate teams while fostering a positive team culture.
- Candidates should be comfortable working with large data sets and have experience using data platforms for reporting.
- Strong attention to detail, time management, and organizational skills are essential for this role.
- Excellent written and verbal communication skills are necessary, with the ability to tailor communication to different audiences.
- The candidate should be adaptable and open to change, thriving in a fast-paced environment.