View All Jobs 472

Customer Experience Lead (keyholder) - Greenwich

Drive customer engagement to enhance sales and promote sustainable luxury fashion.
Greenwich, Connecticut, United States
Junior
3 weeks ago
The RealReal

The RealReal

An online luxury consignment store that sells authenticated, pre-owned designer fashion and accessories.

6 Similar Jobs at The RealReal

✨ About The Role

- The Customer Experience Lead (Keyholder) will play a crucial role in delivering exceptional customer service in the retail store. - Responsibilities include educating customers about The RealReal's mission and consignment process. - The role involves driving sales through customer engagement and suggestive selling techniques. - The candidate will be responsible for processing items for shipment and ensuring they meet quality standards. - The position includes supporting team management through training, coaching, and motivating team members.

âš¡ Requirements

- The ideal candidate has at least 2 years of retail experience in a customer-facing role. - A strong dedication to providing an elevated customer experience is essential for success in this position. - The candidate should be goal-oriented and possess a passion for sustainable luxury fashion. - Flexibility in working hours, including holidays, evenings, and weekends, is required. - The individual should thrive in a fast-paced, metrics-driven team environment.
+ Show Original Job Post
























Customer Experience Lead (keyholder) - Greenwich
Greenwich, Connecticut, United States
Operations
About The RealReal
An online luxury consignment store that sells authenticated, pre-owned designer fashion and accessories.