About The Role

What You Get To Do Everyday

Receiving Department

• Distribute product to respective departments (Jewelry, Ready-To-Wear, Men's, Shoes & Accessories, and Handbags)

• Ensure all product correctly sorted, staged, scanned and delivered through pipeline.

• Ensuring warehouse tickets are accurate and match product.

• Sort and scan into locations all rejections to deliver to brand specialists

• Work with leaders to ensure VIP consignments are given to the proper teams

• Stock Receiving Desk with supplies (hangers, containers, plastic sleeves, printer paper, etc.)

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Photo Department

• Distribute product to the photography team and respective departments (Authentication,Receiving, Outbound, Etc.)

• Ensure all product correctly sorted, staged, scanned through the pipeline

• Ensuring warehouse tickets are accurate and match product

• Steam and prep photo ready product for photographers

• Perform end of day floor scans and weekly audits of the queue in partnership with leadership and management

• Unpack and scan units transferred from LCOs and other Authentication Centers

• Partner with Photography management to understand and support daily processing strategy

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Authentication Department

• Distribute received product to the Authentication department

• Sort and organize product based on level and category

• Manage intra-authentication product movement

• Replenish Authenticators' racks as needed throughout the day and ensure the accurate product is readily available to provide minimal workflow disruption

• Audit product in the production area to ensure items are prioritized in date order, have the proper product tag, and are in the right department

• Scan and track product in Authentication locations

• Unpack and scan units transferred from LCOs and other Authentication Centers

• Partner with Authentication management to understand and support daily processing strategy

• Scan all published items and physically hand them over to putaway

• Partner with the Photo and Rec team to ensure appropriate exception items are scanned and routed to them

• Distribute inbound boxes and/or bags to Receiving, keeping multiple bag consignments together.

• Assist in keeping the Receiving area organized by condensing and organizing consignments in staging area.

• Operate manual pallet jack to move product and pallets throughout the warehouse (training provided)

• Ensure proper care and handling of all product to not cause any damage

• Responsible for maintaining a safe work environment following all safety guidelines to prevent injury

What You Bring To The Role

Minimum Requirements:

• Proven ability to excel in a high-volume, repetitive, quota-driven environment

• Self-motivation and a drive to achieve results

• Able to work as part of a team and communicate professionally with others

• Exceptional attention to detail and organization skills

• Adaptability and openness to change

• Ability to lift and move up to 25 pounds (moving and sorting product, dressing mannequins, etc.)

• Ability to stand for up to 8 hours at a time

• Ability to read and write in English

• 6+ months of experience working in a warehouse production environment

• Ability to troubleshoot and problem solve

• Proficiency with Mac OS and Google Suite

Compensation, Benefits, + Perks

• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site

• Employee Stock Purchase Plan

• 401K with Company Match

• Medical, Dental & Vision Insurance

• Paid parental leave

• 9 Paid Company Holidays

• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

• State of the art, climate-controlled warehouse facility

• Find out more about our Benefits here.

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.