✨ About The Role
- The Operations Lead will focus on meeting individual and collective production goals within their area.
- Responsibilities include training and mentoring team members on processes, procedures, and quality standards.
- The role involves providing timely feedback and escalating concerns to DC Leadership when necessary.
- The position requires facilitating smooth shift transitions by communicating updates on team production.
- The Operations Lead will verify that Standard Operating Procedures are being followed and run reports throughout the shift.
âš¡ Requirements
- The ideal candidate will have a solid understanding of quality standards and operations processes at ThredUP.
- A passion for building leadership skills and mentoring others is essential for success in this role.
- The candidate should be able to maintain confidentiality regarding business and customer information.
- Independent judgment and the ability to operate with minimal supervision are crucial traits for this position.
- A curious mindset and a desire to keep operations running smoothly will contribute to the candidate's effectiveness.