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Ops Trainer
Develop and implement innovative training processes to enhance team member engagement and retention.
Mechanicsburg, Pennsylvania, United States
Entry Level
3 weeks ago
ThredUP
An online thrift store that buys and sells secondhand clothing for women and kids.
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✨ About The Role
- The Ops Trainer will conduct training in multiple areas and coach new team members.
- This role involves assessing training needs and suggesting new learning solutions in partnership with the Training Manager.
- The Ops Trainer will administer various types of training, including on-station, classroom, quality, and safety training.
- The position requires a flexible schedule that spans multiple shifts, including PM and weekend shifts.
- The Ops Trainer will monitor trainee performance and provide ongoing feedback to improve their skills.
âš¡ Requirements
- The ideal candidate will have a solid understanding of ThredUP's quality standards and operations processes.
- Strong communication and facilitation skills are essential for effectively training team members.
- The candidate should demonstrate effective organizational skills and be enthusiastic about the development and training of all team members.
- Experience in giving and receiving constructive feedback is important for fostering a supportive training environment.
- The ability to create and maintain professional connections with team members is crucial for success in this role.
About ThredUP
An online thrift store that buys and sells secondhand clothing for women and kids.