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Ops Trainer

Develop and implement innovative training processes to enhance team member engagement and retention.
Suwanee, Georgia, United States
Entry Level
3 weeks ago
ThredUP

ThredUP

An online thrift store that buys and sells secondhand clothing for women and kids.

✨ About The Role

- The Ops Trainer will conduct training in multiple areas and coach new team members to ensure they are set up for success. - This role involves assessing training needs and suggesting new learning solutions in partnership with the Training Manager. - The Ops Trainer will administer various types of training, including on-station, classroom, quality, and safety training. - The position requires flexibility to work across multiple shifts, including PM and weekend schedules. - The Ops Trainer will monitor trainee performance and provide ongoing feedback to improve their skills and effectiveness.

âš¡ Requirements

- The ideal candidate will have a solid understanding of ThredUP's quality standards and operations processes. - Strong communication skills are essential, as the role requires effective facilitation and interpersonal interactions. - The candidate should demonstrate effective organizational skills and be enthusiastic about the development and training of team members. - Experience in giving and receiving constructive feedback is important for fostering a supportive training environment. - The ability to build professional connections with team members and maintain confidentiality is crucial for success in this role.
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Ops Trainer
Suwanee, Georgia, United States
Operations
About ThredUP
An online thrift store that buys and sells secondhand clothing for women and kids.