✨ About The Role
- The Retail Operations Manager will oversee the full spectrum of store operations for both new and existing locations.
- Key responsibilities include planning and executing new store openings and ensuring operational excellence.
- The role involves managing guest engagement flows and visual merchandising standards.
- The candidate will set up and manage essential systems such as Shopify POS and inventory management processes.
- The position requires managing the integration of cafe operations with the retail space, including supplier sourcing and menu creation.
- The manager will lead retail reporting efforts and create frameworks to track overall KPIs.
⚡ Requirements
- The ideal candidate will have proven experience in retail operations or store management.
- Strong project management skills are essential, with the ability to prioritize and multitask effectively.
- Excellent written and verbal communication skills are necessary for collaborating with diverse stakeholders.
- A proactive approach to improving guest experience and store operations is crucial for success in this role.
- Experience in hiring and training retail staff is important for building a strong team.