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Manager, Operations
Drive operational excellence initiatives to enhance logistics and distribution efficiency.
Boston
Mid-Level
1 month ago
WHOOP
WHOOP creates wearables technology that tracks and analyzes strain, recovery, and sleep.
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✨ About The Role
- The Manager of Operations will drive operational excellence initiatives and support the standardization of global direct-to-consumer shipment procedures.
- This role involves managing day-to-day relationships with global third-party logistics providers and monitoring key performance indicators.
- The successful candidate will partner with cross-functional teams to enhance order flow and improve member experience.
- Responsibilities include driving parcel carrier selection globally to optimize costs and delivery lead times.
- The role also requires conducting cyclical business reviews with parcel carriers and supporting financial reconciliation of distribution costs.
âš¡ Requirements
- The ideal candidate will have over 5 years of experience in Supply Chain Operations, demonstrating a strong background in logistics and procurement.
- A passion for problem-solving and the ability to work autonomously in a fast-paced environment is essential for success in this role.
- Strong communication skills are necessary to effectively manage relationships with global 3PLs and cross-functional stakeholders.
- The candidate should possess strong analytical skills, particularly in Microsoft Excel, with SQL skills being a plus.
- A collaborative and energetic attitude, along with an unbiased and honest communication style, will contribute to a positive work environment.
About WHOOP
WHOOP creates wearables technology that tracks and analyzes strain, recovery, and sleep.