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Operations Analyst
Own and optimize the reverse logistics processes for the WHOOP 30 Day Trial program.
Boston
Junior
1 month ago
WHOOP
WHOOP creates wearables technology that tracks and analyzes strain, recovery, and sleep.
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✨ About The Role
- The Operations Analyst will support operations leadership in developing a long-term strategy for the DTC supply chain.
- Responsibilities include optimizing reverse logistics flows globally and managing the WHOOP 30 Day Trial program.
- The role involves working closely with third-party logistics providers to ensure smooth order flow for members.
- The analyst will develop and maintain KPI dashboards to measure 3PL and carrier performance.
- Financial reconciliation of operational costs to improve gross margins while maintaining member experience is also a key responsibility.
âš¡ Requirements
- The ideal candidate should have at least 2 years of experience in supply chain, industrial engineering, or business operations.
- Strong analytical skills and a passion for problem-solving are essential for success in this role.
- Proficiency in Microsoft Excel is a must, while SQL skills are a plus.
- The candidate should be able to work autonomously in a fast-paced, startup-like environment.
- A collaborative and energetic attitude, along with the ability to communicate complex data clearly, is important.
- A bachelor's degree or higher in business administration, operations, supply chain, or a related field is required.
About WHOOP
WHOOP creates wearables technology that tracks and analyzes strain, recovery, and sleep.