Visual Merchandising Manager

Visual Merchandising Manager

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is seeking a Visual Merchandising Manager to support the design, development, and implementation of our retail fixture and in-store presentation strategy globally. This person will play a key role in bringing WHOOP's retail vision to life by partnering closely with internal teams, retailers, and external vendors to help deliver world-class physical brand experiences. They will ensure our visual presence is cohesive, premium, and aligned with WHOOP's evolving brand strategy, supporting the execution of retail initiatives that reflect WHOOP's commitment to excellence.

*This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston office.

Responsibilities:

• Contribute to the design and development of global fixtures, supporting projects from concept through execution across retail environments—including new store formats, pop-ups, and retailer installations
• Partner with retailers, manufacturers, and WHOOP's internal creative team to ensure a consistent, premium in-store presentation
• Collaborate with omnichannel and retail leads to shape merchandising strategies that address local customer needs while maintaining brand integrity
• Participate in creating scalable, modular toolkits and guidelines to enable regional and global rollout of retail programs
• Manage project timelines, budgets, and vendor relationships, including negotiating rates and overseeing day-to-day communication with fabrication partners to ensure high-quality execution and on-time delivery.
• Play a key role in project management—tracking milestones, troubleshooting challenges, and maintaining alignment between internal stakeholders and external partners
• Assist in establishing global standards for visual merchandising across all regions and retail footprints

Qualifications:

• 7+ years of experience in visual merchandising, retail fixture development, or in-store experience design, preferably with a premium or consumer tech brand
• Proven track record managing fixture design and rollout across multiple geographies and retail formats
• Strong collaboration skills with both creative teams and business stakeholders
• Experience managing external vendors and manufacturing partners
• Excellent project management and organizational skills with a high attention to detail
• Deep understanding of retail environments and how physical presence influences brand perception
• Comfortable working in a fast-paced, cross-functional environment with shifting priorities
• Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.

Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success.

The U.S. base salary range for this full-time position is $100,000 - $155,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements.