Retail Assistant Manager - Chinook Centre

Retail Assistant Manager

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you'll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you'll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™.

YETI is actively seeking a Retail Assistant Manager to lead our store located in CF Chinook Centre in Calgary, AB. You are an inspirational leader that leads a team that delivers a passion for the YETI brand, including personal use of our products. You are dedicated to providing an exceptional customer experience with the ability to successfully identify customer pursuits and create lifetime customers. You have a passion for building strong teams that are inspired to achieve business and personal goals to drive results.

YETI stores act as a community hub for the outdoor enthusiast. A place where pursuit driven individuals can connect with the community, share their experiences and foster new relationships rooted in authenticity.

Key Responsibilities

• Drives store sales and profitability by leading effective operations and prioritizing the customer experience
• Supports Store Manager with setting sales strategy and daily goals, delivering team communication, and executing community events
• Executes product floor sets and merchandising direction aligned with brand strategy
• Holistically owns division of responsibility including inventory and product processing, visual merchandising, and community events
• Quickly learns how to use new technology and ability to adopt new processes to increase team engagement and productivity

Customer and Brand Experience

• Provides exceptional customer experience and demonstrates ability to identify customer use case and convert YETI product knowledge to a sale
• Leads by example in providing an exceptional customer experience
• Communicates clearly and concisely with a variety of stakeholders and customers
• Passion for YETI brand 'in the wild' and can translate pursuits into use cases for YETI customers

Talent Management

• Understands how to engage teams and support in developing critical skillsets to accelerate team sales performance
• Inspires and motivates team to perform at an exceptional level and supports building strong team morale in the face of change and unexpected challenges
• Ability to effectively communicate with a variety of stakeholder and customers and understands when to partner for additional support
• Promotes an inclusive and diverse store environment that encourages building trust and teamwork as the foundation

Qualifications

• Bachelor's or associate degree and/or equivalent preferred
• At least 3 years of retail management experience in a fast-paced, specialty retail environment
• Experience in implementing new technology and processes to increase profitability
• Passion for outdoor pursuits
• Available to work a flexible schedule including weekends, evenings, and holidays
• Ability to bend, lift, open, and move product up to 50 pounds as needed; ability to stand for entire work shift
• Must be at least 18 years of age